Simple answers to frequent questions

We do not offer free estimates. We provide a paid Initial Consultation / Assessment for $124.99 to evaluate the issue, confirm the scope, and recommend the right fix.Policy note: That $124.99 assessment fee is applied to the total price of the agreed-upon ...

Yes. We offer emergency services (especially for property managers) and provide support for leaks, backups, and urgent minor repairs. Our emergency service includes a $189 fee (included in the final price based on agreed-upon services), and we state availa...

We operate as a professional plumbing contractor serving residential and commercial customers. If a property manager, commercial site, or program requires specific documentation (COI, etc.), we can coordinate what is needed during scheduling.

We accept all standard, formal forms of payment (e.g., major credit/debit cards and other approved electronic payment methods), but we do not accept cash or consumer peer-to-peer payment apps such as Cash App, Venmo, Zelle, or similar services. Payment for...

Yes—after the assessment, we provide a clear scope of work and pricing for your approval before proceeding. We use digital communication and documentation (email, text notifications, and online approvals through Jobber) to ensure full transparency in sched...