Effective September 6, 2026
Bryant & Sons Plumbing Company LLC respects your privacy. This policy explains the information collected through bryantsonsplumbing.com, how it is used, and the choices available to you.
INFORMATION WE COLLECT
Information you provide may include your name, telephone number, email address, service address, scheduling details, descriptions of plumbing issues, photographs or files, and messages submitted through website forms, Jobber, or the Mr. Bryant assistant.
The website and its service providers may automatically collect technical information such as IP address, browser and device type, pages viewed, referring page, approximate location, and interaction data through cookies and similar technologies.
HOW WE USE INFORMATION
We use information to respond to requests, schedule and provide plumbing services, prepare estimates and invoices, process approved transactions, communicate appointment updates, document completed work, improve website performance, prevent fraud or abuse, and comply with legal obligations.
COOKIES AND ANALYTICS
The website uses essential, functional, and analytics technologies. Current providers may include B12, Google Analytics and Google Tag Manager, Google reCAPTCHA and Maps, Elfsight, Voiceflow, Jobber, and Wisetack. These providers may process information under their own privacy policies. You may use the cookie notice and your browser settings to control cookies. Blocking some technologies may affect website features.
THIRD-PARTY SERVICES
Booking, customer communications, payments, financing, reviews, maps, and chatbot functions may be provided through third-party services. Information submitted directly to those services is governed by their applicable terms and privacy policies. Bryant & Sons does not request full payment-card numbers through the public website or chatbot.
MR. BRYANT ASSISTANT
The Mr. Bryant assistant provides general service information, preliminary price ranges, and access to booking. Its responses are not a final diagnosis, binding estimate, or substitute for an on-site assessment. Do not submit Social Security numbers, full payment-card information, medical information, passwords, or other highly sensitive data through the assistant.
HOW INFORMATION MAY BE SHARED
Information may be shared with service providers, payment or financing partners, authorized subcontractors, and professional advisers only as reasonably necessary to operate the website, respond to a request, or provide approved services. Information may also be disclosed when required by law, to protect customers or the company, or in connection with a business transfer.
DATA RETENTION AND SECURITY
Information is retained only as reasonably necessary for service, warranty, accounting, legal, safety, and operational purposes. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
YOUR CHOICES
You may decline nonessential cookies where the website offers that choice, adjust your browser settings, or contact Bryant & Sons to request access to, correction of, or deletion of personal information, subject to legal and business-record requirements.
CHILDREN
This website is intended for customers seeking plumbing services and is not directed to children under 13. We do not knowingly seek personal information from children through the website.
POLICY UPDATES
We may update this policy as our services, providers, or legal requirements change. The effective date above identifies the current version.
CONTACT
For privacy questions or requests, contact Bryant & Sons Plumbing Company LLC at (313) 343-1087 or through the contact options on this website.
